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After Sales Engineer - Robotic/Mechanical

Job description

Role Overview:
Responsible for managing after-sales support, resolving customer issues, and improving service quality for robotics, automation, or related systems.

Key Responsibilities:

  • Handle customer after-sales requests and complaints promptly.

  • Maintain strong communication and relationships with customers.

  • Analyze service data and implement improvements to enhance satisfaction.

  • Develop and refine after-sales service processes and standards.

  • Conduct maintenance, replace parts, perform inspections, and provide service feedback.

Ideal Requirements:

  • Nitec/Diploma or above in Mechanical, Mechatronic, Automation, Electronic Engineering, or related fields.

  • Minimum 3 years relevant experience, preferably in after-sales service or maintenance.

  • Excellent communication and team management skills.

  • Strong problem-solving abilities and customer service awareness.

  • Familiarity with robotics, warehousing, or logistics.

If you would like to be considered for this opportunity, please forward a copy of your full CV to melissa.lin@ambition.com.sg

Data provided is for recruitment purposes only. Only shortlisted candidates will be notified.

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number: R25127614