Associate, Sales Operations Support

Location: Singapore
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: Negotiable
REF: BBBH238324_1574033328

Our client is a leading foreign bank in Singapore with great regional presence.


Responsibilities:

  • Efficiently and effectively process routine transactions in accordance with guidelines / standards and strive to execute tasks and assignments accurately (error free processing),
  • Pre-screening of customer applications and verification of supporting documentations to ensure completeness and accuracy.
  • Calling/conducting verification with customers for pending document / information via phone.
  • Ensure accurate and efficient data entry into the relevant systems
  • Update daily sales statistics and reports
  • Continuously provide feedback and recommendations for improvements to process workflow, systems, and sharing of best practices.
  • Understands that his/her actions have an impact on the customer directly or indirectly and relate error free processing to customer
  • Proactively identify, assess and mitigate risk issues
  • Prioritizes and schedule own work accordingly to meet workload peaks and troughs


The ideal candidate will possess the following:

  • Prior sales and service experience in retail banking / banking operations is desirable
  • Good interpersonal skills, self-confidence, and enthusiasm with ability to interact well with all levels
  • Customer-centric, external-focused, good follow-up and multi-tasking skills


If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to cheryl.poh@ambition.com.sg. Only shortlisted candidates will be notified.


Data provided is for recruitment purposes only Business Registration Number: 200611680D. Licence Number: 10C5117 EA Personal Registration Number: R1874269.

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