Channel Delivery Programs Support (8 months contract)

Location: Singapore, Singapore
Specialisation: Contracting
Salary: S$84000 - S$105000 per annum
REF: BBBH220203_1521424504

Channel Delivery team is responsible for driving strategic tech and digital initiatives for the retail business for the 17 APAC EMEA markets. The role is required to support the program/journey leads in their function.

Key Responsibilities:

  • Support Channel Delivery Lead to drive requirements closure
  • Support Channel Delivery Lead for country coordination / follow-up and calls
  • Coordinate with Technology teams to track development / progress as part of the agile program and methodology
  • Monitor / track testing progress and coordinate with countries for sign-off / approval
  • Support country through rollout and transition phase.
  • Gather KPI to measure and monitor effectiveness on a weekly/ monthly basis to inform real-time corrective actions and longer term enhancements
  • Coordinate with regional & country sales, operation & support teams to ensure standardization of the processes across markets.
  • Management support and escalation for high impact production issues impacting the rollout or adoption of capabilities.
  • Manage sizing / demand for Retail Initiatives.

Knowledge/Experience:

  • 3+ years of professional experience.
  • Experience working with banking processes and platforms would be an advantage
  • Strong MS Office tool skills, especially PowerPoint, Excel, Word, & Visio to be able to manage, maintain and present data.
  • Strong interpersonal and communication skills. Ability to work through developing partnerships across various X-functional teams

Candidates with the relevant experience are highly encouraged to submit their CVs in MS Word format.

Business Registration Number: 200611680D | Licence Number: 10C5117 | EA Personnel Registration Number: R1109257
*LI-BF