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Client Services Associate

Job description

  • Central Work Location
  • Opportunities to grow and learn


The role involves managing customer queries, providing solutions to issues, delivering training on the online portal and trade lifecycle, organizing in-house trainings, conducting service reviews with key customers, visiting customers independently and with relationship managers, establishing and maintaining relationships with existing and prospective customers, identifying client needs, supporting relationship managers in deepening relationships and sales pitches, staying updated on product and technical developments, and supporting team-related matters.


Requirements include at least 5 years of banking experience, a university degree in Business/Finance/Economics or related discipline, a pleasant disposition with high energy and initiative, customer-centric and service-oriented mindset, excellent communication and interpersonal skills, responsibility, commitment, organization, ability to work independently and under pressure, confidence, good grooming, and proficiency in Microsoft Office applications.

If you believe you fit the requirements for the role, please click "Apply" or drop an email to Melody.Leow@ambition.com.sg.
Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA Registration Number: R2091912

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend