Client Servicing Manager

Our client, a leading global online brokerage firm, is seeking a Client Servicing Manager to join their growing team.

Key Responsibilities: -

• Account opening, deposit, withdrawal, account operations, and fee rate adjustment for high-net-worth clients.
• Follow up and track the account transaction status of high-net-worth clients, receive and understand client needs, as well as identify clients' potential needs
• Work closely and assist managers in coordinating internal resources to meet client needs.
• Manage daily operations, administration, client care and relationship management.
• Ad-hoc projects, reporting, and other operational duties including administrative support, as may be assigned from time to time.
• Work closely with managers and internal stakeholders, to deliver superior client servicing experience
• Develop good relationships with internal and external stakeholders
• Collaborate with cross functional teams to ensure high standard of customer satisfaction
• Customizes client requests (reporting, statistics, mailings etc.)

The ideal candidate should have the following: -

• Passionate about client service with situational adaptability (to work with clients of different backgrounds)
• Highly service oriented and passionate about client servicing
• Excellent communication skills, with a friendly and professional communication attitude.
• Systematic, precise and diligent working style and the ability to perform under pressure
• A strong understanding of equities\bonds\futures etc. in the region
• Bilingual in English and Mandarin preferred (to liaise closely with Chinese stakeholders and clients based in China)
• 1-3 years of relevant work experience, logical, strong data processing and analysis capabilities, as well as excellent multitasking skills.
• Fresh Graduates with banking internship experience are welcome to apply

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to cheryl.poh@ambition.com.sg. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.