Collections & Repayment Management

Location: Singapore, Singapore
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: Negotiable
REF: BBBH229100_1546848521

A fast growing fintech company (peer to business lending) is looking for a professional in Collections & Repayment Management with min 3 years of related experience

Primary Activities - Manage end to end collections process.

  • Repayment Management:
    • Download all due accounts from collection system.
    • Call all due accounts and update collection system for payment received or follow up call/action.
    • Update repayment system on cheque/ giro transfer received.
    • Banking cheques and maintaining cheque folder.
    • Send reminder or due letter as mandated/ required.
  • Collections field visit:
  • For all cases 7 days past due, field visit as required.
  • Skip tracing, if office or residence address changed
  • Visit/call borrowers' debtors (as required) to identify source of funds.
  • Manage Debt Collection Agency/ Law firm.
    • Close liaison with outsourced parties for debt collection of chronic defaulters.
    • Ensure outsourced parties follows right process
  • Close teamwork with Sales & Credit:
  • Understanding borrower business from Sales inputs
  • Regular feedback from to sales & credit on all borrowers


  • Bachelors or higher in Finance/Accounting, Business Management

Skills & Experience:

  • More than three years' experience in soft & field collection activities in any institution of repute.
  • Has knowledge of collection process flow and comfortable with collections systems.
  • Has some understanding of operational procedures and functions of lending business.
  • High negotiation skills, ability to think laterally and negotiate with difficult customers.
  • Ability to demonstrate innovative thinking, influencing and execution.
  • Experience working with external vendors and/or agencies is a plus
  • Some experience in legal matters is a plus

If you believe you fit the requirements for the role, please click APPLY NOW or call 6854 5620 for a confidential discussion, or send CV directly to

Data provided is for recruitment purposes only. Business License Number: 200611680D. EA Registration Number: R1656980