Credit Management Officer

Location: Singapore, Singapore
Contract Type: Permanent
Specialisation: Finance & Accounting
Salary: Negotiable
REF: BBBH230191_1550036648

Our client is a major telecommunications company looking for a Credit Management Officer (Junior Credit Controller).


  • Monitor customer account and follow up with customers for timely payment and minimise debts.
  • Perform credit assessment and determine risk exposure and potential bad debts.
  • Review & Process Credit Term Extension Requests
  • Generate Ageing Report and compiling Ageing Figures
  • Prepare Statement of Accounts
  • Review Daily Extraction Reports & Sending Chasers
  • Process manual Suspension of services
  • Handle Reconnection Requests from Customers/Sales Team
  • Prepare monthly meeting & materials
  • Prepare Monthly Escalation Reports and follow up on cases
  • Prepare Monthly Debt Review Slides
  • Review Unset Blacklist Requests
  • Review & Process Refund Requests
  • Review Deposit Waiver Requests
  • Process Credit/Debit Transfers/NRC
  • Follow up on Unmanaged Accounts Ageing & Clean Up Deactivated Accounts
  • Handle Enquiries from customers and various internal departments
  • Allocate Payments with or without Payment Instructions
  • Review Instalment & Reconnection Approval Requests
  • Monitor Problematic Reconnection/Instalment Accounts
  • Monitor Incoming Payments
  • Provide Sales Detailed Timeline Information Regarding Suspension of services


  • At least two years of working experience, preferably in telco and/or utilities services
  • System knowledge in SAP and other collection system preferred
  • Basic accounting knowledge is essential
  • Good PC skills especially in Excel formulas and PowerPoint.
  • Excellent communication, interpersonal and negotiation skills and customer service oriented.
  • Good analytical, problem-solving, good planning and organization skills.
  • Able to work under pressure and tight deadlines.
  • Good team player and be able to work independently.

Salary range: $2500 - $3000

Interested applicants, please send your resume in MS Words format to with the job title in the subject

Please note, only shortlisted candidates will be notified

Data provided is for recruitment purposes only.
BRN 200611680D / EA 10C5117 / R1766649