Back to jobs Featured

Customer Service and Planning Operations Specialist

Job description

A leading and growing US Medical Device company is looking for a Regional Customer Service and Planning Operations Specialist to join their team.

Responsibilities include:

  • Supporting order fulfillment, managing open orders, collaborating with Commercial and Customers on backorders
  • Contributing to monthly and quarterly sales/revenue reporting.
  • Involves closely monitoring and adapting to sales/revenue changes, conducting regular business reviews with key customers, and ensuring Customer On Time in Full (OTIF) targets are met.
  • The position extends to Singapore Distribution Planning, where responsibilities include coordinating with sources for product fulfillment, supporting Sales & Operations Planning, and collaborating with APAC Logistics to optimize replenishment and inbound supplier performance.

The ideal candidate will drive stability, clarity, and excellence in day-to-day operations. Possess excellent communication and influencing skills, along with an energetic and personable disposition. The ability to work independently in a fast-paced environment is crucial, supported by razor-sharp analytical skills and attention to detail.

The candidate should have a minimum of 5 years of experience, including 2 years in supervising supply chain operations, with a proven track record of interacting with cross-functional teams and management at all levels.

If you believe you fit the requirements for the role, please click APPLY NOW or call 6854 5655 for a confidential discussion. Alternatively, you can email your CV. #LI-SC LI#NME

Data provided is for recruitment purposes only. Business License Number: 10C5117. EA Registration Number: R1544135 - Regrettably, only shortlisted candidates will be notified.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend