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- Posted 26 October 2021
- SalaryS$60000.00 - S$72000.00 per annum
- LocationSingapore
- Job type Permanent
- DisciplineBanking & Financial Services
- ReferenceBBBH252356_1635216818
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Customer Service Manager
Job description
- Leading finance comparison platform
- Be part of a growing company
- Help to accelerate the digitization of the financial industry
Our client, a leading personal finance comparison platform is looking to hire a Customer Service Manager to oversee the customer service team and be the key POC for all Customer Service related inquiries.
Responsibilities:
- See what you can do to improve operational efficiency and customer service levels using all tools available
- Motivate and encourage the team
- Cross-team collaboration to resolve all customers' issues and more
Requirements:
- 6+ years customer support experience with team management experience
- Fluent in English (writing, speaking)
- Familiar with Microsoft suite or Google suite
- Experience in Zendesk and other CS tools a plus
If you have excellent communication skills and have what it takes to lead a team, please click APPLY NOW or drop an email to Melody.Leow@ambition.com.sg.
Data provided is for recruitment purposes only. Business License Number: 200611680D. EA Registration Number: R2091912