Customer Service Officer

Location: Singapore
Contract Type: Permanent
Specialisation: Supply Chain & Procurement
Salary: S$3500.00 - S$4000.00 per month
REF: BBBH246941_1614071807

Customer Service Officer

Our client is a leading paper and board packaging manufacturer. They are now keen to look for a Customer Service Officer to provide service and support to the sales team and regional customers.

Job Responsibilities:

  • Process calls and e-mail orders to provide high levels of customer service from order to delivery
  • Be the first point of contact for customer enquiries, address requests and develop solutions
  • Promote products and services to customers and advise customers of prices and conditions
  • Maintain and update the database
  • Make outbound calls to existing customers
  • Achieve sales targets
  • Monitor inventory movement to ensure consistency of supply and provide monthly forecast reports
  • Arrange dispatch of products and/or product information to clients
  • Close collaboration with the sales team
  • Process invoices and sales orders
  • Co-ordinate with supply chain, factory, and logistics partner on delivery related matters


  • Good communication skills and ability to establish relationships with stakeholders
  • Strong personal accountability and integrity
  • Strong computer and data management skills
  • Willingness to persevere until the solution is achieved

If you believe you fit the requirements for the role, please click Apply now. Alternatively, you can email your CV to Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only. Business License Number: 10C5117. EA Registration Number: R1879945. Business Registration Number: 200611680D.

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