Director/ Channel Digital Adoption and Strategy.
|Specialisation:||Banking & Financial Services|
My client is a leading Financial Services with strong business focus in Asia, particular in the emerging markets. As part of the significant business growth in Asia, the group is actively seeking expansion opportunities within the region and an outstanding opportunity has arisen in the Regional Corporate Strategy team, based in Singapore
Reporting to the Regional Head of Strategy and the business, your role will be to lead, manage and support strategic planning and business consultancy activities for the region, origination of inorganic opportunities and organic growth projects, developing high quality strategic and business plans and supporting local countries on planning and transactions execution. You will be implementing client migration strategy to lead and accelerate migration from staff-assisted to digital channels. Partnering with Group and country sales and digital adoption team to focus on personal client migration to self-serve channels by and optimisation of physical network. Assessing and tracking specific migration KPIs (sales, fulfilment & service) at market level to reduce client demand across branches. Implementing operational strategy and resource optimisation standards to accelerate client migration from staff-assisted channels. Leveraging and action on omni-channel models / top-down funnels to drive material on-ground changes. Overall responsible for the design and implementation efforts across the region. Implement tracking mechanisms and actions on franchise metrics including channel usage, cost, space, headcount for the region etc. Work with regional & country distribution / transformation teams to lead strategic interventions to accelerate network transition towards 'light physical presence'
To qualify, individuals must possess:
- A university degree and ideally with an MBA
- Minimum 8 - 12+ years relevant strategic, consulting, corporate development and planning experience gained from the Management Consultancy firms focusing on Financial Services or Banking Sector
- Project management skills
- Asia work experience is a must
- Excellent communication skills with fluency in English
- Mandarin speaking is required as this market will be covering north asia.
Contact Shereen Tan and send your CV to Shereen.firstname.lastname@example.org or +65-68545654. If you would like to be considered for this role. I will be in touch with you once you are selected for this role. Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number:R1107874