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IT Support Analyst

Job description

Actively seeking IT Support Analyst for a renowned legal institution!

  • Leading legal service provider operating globally
  • High-performing and collaborative work environment
  • Opportunity to work with other regional offices

Job description

Our client is a prominent legal firm with global presence. As one of the leading players in the industry, they are known for delivering high-quality legal advice and solutions to a diverse clientele.

They are actively seeking a skilled IT Support Analyst to join their organization. In this role, your responsibilities will encompass performing Level 1 and 2 technical support via phones, remote connection, and on-site. You will also be responsible for user administration for all joiners and leavers, as well as support IT equipment such as laptops and desktops. This role directly reports to the Regional IT Service Desk Manager, ensuring effective communication and support within the team.

If you enjoy working in a high-paced and collaborative environment, this is the role for you!

To qualify, you must have the following:

  • At least 3 - 5 years of technical support experience in a legal firm or similar
  • Hands-on experience and technical knowledge of Windows 10 Professional, Microsoft 365, Microsoft Active Directory, Exchange, and SCCM
  • Technical expertise of remote technologies such as Citrix, VPN, and DUO Administration
  • Technical knowledge of document management system and professional services applications
  • Excellent communication skills to collaborate with stakeholders and management in the region

Should you possess the necessary skills and qualifications, do forward your resume to or make use of the "APPLY NOW" feature. For additional information, please visit

Data provided is for recruitment purposes only.
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number : R23115522

Regrettably, only shortlisted candidates will be notified.


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