L3 Support (Lync/ Skype for Business)

Location: Singapore,
Specialisation: Banking & Financial Services
Salary: S$6500.00 - S$9000.00 per month
REF: AS00043265_1493881536

You will be responsible for providing technical expertise and Level 3 support, triaging and resolving issues, troubleshooting incidents escalated (Lync), monitoring environment performance of Lync environment whilst integrating and developing more advanced Enterprise Voice capabilities.

To qualify, you must possess the following:

  • Possess a degree in Computer Science, Information Technology or other related fields
  • Experience in implementation, configuration and supporting Lync 2010, 2013 and Skype for Business
  • Experience in user and access management, managing backup environments, supporting Disaster Recovery, analysing and troubleshooting user experience and service quality
  • Knowledgeable in Voice and VOIP technologies such as PBX, SBC and SIP
  • Knowledgeable in Active Directory, DNS routing, Load Balancing, Quality of Service and other network technologies
  • Knowledgeable in Proxies, Firewalls, Application Security Management, Network Segmentation and other security services
  • Strong in Powershell or other scripting tools
  • Experience in delivering services in ITIL environment

If you are interested to apply, contact Michael on (65) 6854 5657 or click APPLY NOW quoting reference number 42752. For more information, please visit www.ambition.com.sg.

Data provided is for recruitment purposes only.

Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number: R11100023

Regrettably, only shortlisted candidates will be notified.