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[Machinery] Service Engineering Manager

Job description

Role Overview

This role oversees technical service operations, dealer support, and quality improvement initiatives. It ensures effective troubleshooting, training, and customer satisfaction through strong communication and problem-solving skills.

🔹 Key Responsibilities

  • Manage DMS operations and audit claims
  • Provide technical support and troubleshoot failures
  • Recommend and verify spare parts
  • Deliver service system and technical training to dealers
  • Monitor and analyze service data
  • Improve dealer aftersales capabilities
  • Visit key customers and collect feedback
  • Support dealer communication and issue resolution

🔹 Ideal Requirements

  • Qualified degree in Mechanical engineering or related fields
  • Proficient in MS Office and data analysis
  • Strong communication and presentation skills in English or Korean
  • Experience with electric loader troubleshooting
  • Minimum 5 years in relevant industry
  • Independent, flexible problem-solver with strong technical background

If you would like to be considered for this opportunity, please forward a copy of your full CV to melissa.lin@ambition.com.sg

Data provided is for recruitment purposes only. Only shortlisted candidates will be notified.

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number: R25127614

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend