Perm operations and people lead

Location: Singapore River, Singapore
Contract Type: Permanent
Specialisation: Contracting
Salary: Negotiable
REF: BBBH242016_1587548477


Our client is a startup Tech company

Job Responsibilities:

  • Collaborate with Head of Operations in setting and driving organizational vision, culture, operational strategy, and hiring needs.
  • Translate strategy into actionable goals for to implement organization-wide goal setting, performance management, and annual operating planning
  • Design, optimize and establish strategies to engage, retain and maintain good relationships with partners and clients
  • Help foster company-wide culture of customer success
  • Develop customer success strategies optimize for customer retention and happiness
  • Oversee employee productivity and focus on building a high-performance, inclusive team culture to ensure that organizational needs are met
  • Ensure effective talent acquisition, professional development, performance management, and retention
  • Understand and advise on customer support functions, in collaboration with the product and sales team to drive product improvement and adoption
  • Work closely with finance to manage the overall profit and loss books for the venture


  • Degree and above
  • 7+ years of experience running and scaling start-ups' operations
  • 5+ years leading a team of operations associates in a fast-paced start-up environment
  • Well-versed in operations, customer support, finance, people, and legal
  • Extreme attention to detail and deadline management
  • Broad base of knowledge spanning strategy and business development, product management, engineering, operations, design and agile/lean development practices

Basic salary: $10000 to $15000 (depending on the experience)

Interested applicants please send your resume in MS Words format to and attn it to Alvis Ho (R1325239)

Short listed candidates will be notified

EA Registration Number: R1325239

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117