Perm operations and people lead

Location: Singapore River, Singapore
Contract Type: Permanent
Specialisation: Contracting
Salary: Negotiable
REF: BBBH242016_1587548477

PERM OPERATIONS AND PEOPLE LEAD (Up to $15000)

Our client is a startup Tech company

Job Responsibilities:

  • Collaborate with Head of Operations in setting and driving organizational vision, culture, operational strategy, and hiring needs.
  • Translate strategy into actionable goals for to implement organization-wide goal setting, performance management, and annual operating planning
  • Design, optimize and establish strategies to engage, retain and maintain good relationships with partners and clients
  • Help foster company-wide culture of customer success
  • Develop customer success strategies optimize for customer retention and happiness
  • Oversee employee productivity and focus on building a high-performance, inclusive team culture to ensure that organizational needs are met
  • Ensure effective talent acquisition, professional development, performance management, and retention
  • Understand and advise on customer support functions, in collaboration with the product and sales team to drive product improvement and adoption
  • Work closely with finance to manage the overall profit and loss books for the venture

Requirements:

  • Degree and above
  • 7+ years of experience running and scaling start-ups' operations
  • 5+ years leading a team of operations associates in a fast-paced start-up environment
  • Well-versed in operations, customer support, finance, people, and legal
  • Extreme attention to detail and deadline management
  • Broad base of knowledge spanning strategy and business development, product management, engineering, operations, design and agile/lean development practices

Basic salary: $10000 to $15000 (depending on the experience)

Interested applicants please send your resume in MS Words format to Alvis.ho@ambition.com.sg and attn it to Alvis Ho (R1325239)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1325239

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117