Private Banking Business Manager supporting Front Office

Location: Central Region
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: S$95000.00 - S$120000.00 per annum
REF: AS00042957_1491279260

Private Banking / Wealth Management background
Business or Project management experience
Clients complaint handling or Front Office exposure

My client, a well-established bank is seeking for a Business Manager with Private Banking background who handled Clients complaints and has prior exposure dealing with Front Office.

This is an exciting opportunity for candidates with project management or business management experience to support the front office with the business operations.

As the gate keeper for changes impacting the front office, you will:
- be involved in projects initiatives ( ie : business requirements, UAT analysis, governance for various work streams, coordination of delivery of key actions, regulatory framework….)
- handle the clients complaints process and conduct reviews, investigations in order to analyse the roots of complaints.
- guide as well as advise the front office team on the best way to do things and ensure the high-quality standards are met accordingly to the bank's expectation.
- keep the business up to date on the best practice and trends with regards to business operations and procedures.
- provide reports and management information to ensure the front office team is on the right track.
- work closely with other internal stakeholders to ensure closure of regulators and auditors.
- support the team with administration matters related to cross-border.

Minimum 5 years' experience private banking (business management, project management or regulatory environment).
Good product knowledge across Fixed Income, Equities, Derivatives…
Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior stakeholder.

If you are interested in the role above please get in touch directly with Stephanie

Contact Stephanie Aglae for further discussion on (65) 6854 5634 or APPLY NOW
Reference number SLA42957

Please note that only successful candidate will be notified.

Data provided is for recruitment purposes only.
Business Licence Number: 200611680D.
Licence Number: 10C5117 EA registration Number R1326161