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Quality Manager

Job description

As a Quality Manager you will oversee the Quality Team, ensure process adherence, consolidate data, collaborate with the workshop, handle audits, and supervise equipment calibration.

Key Responsibilities:

  • Oversee the Quality Team comprising Engineers and Administrative staff.
  • Provide technical assistance to the workshop.
  • Ensure adherence to processes such as Incident Report flow, Claims, TFA, and ISO9001.
  • Consolidate data for monitoring claims, failures, NCPARs, 8D, and TFAs.
  • Ensure the claim process is followed for new products or parts under warranty.
  • Collaborate with the workshop team for investigations.
  • Coordinate with the headquarter service department for action plan follow-ups.
  • Introduce and ensure correct processing of quality records, SIBs, and Internal SIBs.
  • Coordinate the implementation of Continuous Improvement Process (CIP) in the workshop.
  • Handle ISO9001:2015 Certification and Surveillance audits.
  • Prepare and conduct internal audits.
  • Issue Non-Conformance Report (NCPAR) for non-conformities across all departments.
  • Supervise the calibration of measuring equipment and tools.
  • Support customer audits.

Skills and Training Required:

  • Minimum degree in Engineering (Mechanical, Electrical or relevant discipline)
  • Experience in vacuum equipment is preferred.
  • Strong interpersonal and communication skills, good analytical and judgemental abilities, detail-oriented, and well-organised.
  • High level of integrity, discipline, and self-motivation.
  • Effective leadership skills and ability to work as part of a team.
  • Results-oriented and driven by performance.
  • Relevant experience in Quality Management System is beneficial.

If you meet the above qualifications and are ready to take on this exciting opportunity, please submit your resume to

Business License Number: 10C5117. EA Registration Number: R22106407

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