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Regional Education Manager, SEA

Job description

Our client is a prominent worldwide retailer that specializes in creating high-quality beauty and wellness products with a focus on sustainability. With a strong global presence, they are committed to minimizing waste and seeking sustainable solutions to contribute to the restoration and improvement of our planet's health. They are currently seeking a Regional Education Manager, SEA to join their team.

Job Responsibilities:

  • Identify and implement training programs and tools according to market needs to meet business objectives
  • Plan, develop and design training strategies that are in sync with brand's business goals and strategiesto support the travel retail staff
  • Manage the customer service programs to alleviate the brand's service level to aid the frontline staff achieve both service and sales goals
  • Work closely with sales team to review and assess training needs
  • Provide analysis to track training effectiveness and evaluate frontline staff's development
  • Conduct regular TTT to help improve the trainers training soft skills and product knowledge
  • Work closely with other teams to support the brand's business strategies to maximize sales opportunities

Job Requirements:

  • Degree and above in any discipline
  • At least 7 years of experience, ideally within retail industry, preferably in beauty or cosmetics
  • Has good and sound knowledge of product, service and sales training of frontline staff
  • Analytical thinking with strong interpersonal skills
  • Able to connect with people from different background and culture
  • Proficiency in using MS Office and other digital learning platforms.
  • Excellent communication skill in English. Japanese and/or Korean will be a plus

Interested applicants please send your resume in MS Words format to and attn it to Elvina (R2199176)

Short listed candidates will be notified.

EA Registration Number: R2199176

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.