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Service Delivery Manager

Job description

The Service Delivery Manager role is crucial in the Customer Operations team, contributing to the success of the sales program and customer experience. The role involves onboarding new customers and driving growth from existing ones. The ideal candidate combines customer management experience with product knowledge to create tailored solutions for customer needs. They should understand customer businesses, provide product demonstrations, troubleshoot issues logically, and lead cross-functional projects.

The role requires maintaining strong customer relationships, adhering to regulatory guidelines, and collaborating effectively with internal teams. Key competencies include simplifying complex products for customers, supporting the sales cycle, understanding integrated IT solutions, effective communication, problem-solving, and adaptability to change.

If you believe you fit the requirements for the role, please click "Apply" or drop an email to
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Business Registration Number: 200611680D.
Licence Number: 10C5117 EA Registration Number: R2091912

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