Service Delivery Manager
IT Service Delivery Manager wanted for a Global Asset Manager!
- Leading financial institution
- Dynamic and collaborative work culture
- Opportunity to work on interesting projects
Our client is a Global Asset Manager with over 20 years of history and enjoys a strong global presence, with their APAC headquarters based in Singapore.
Due to headcount expansion, they are currently looking for a IT Service Delivery Manager for their technology team. Reporting to the Director, you will be responsible in ensuring all SLAs are met and maintained across all IT functions, including Applications, Infrastructure and Data. You will also act as the main point of contact for all internal stakeholders to help achieve user satisfaction. You will also be the main owner for all Change, Incident, Problem and Request process across the region.
To qualify, you must have the following:
- Holds at least a bachelor's degree in Computer Engineer or other related fields of study
- Has at least 5 to 10 plus years of IT Service delivery experience, ideally in the banking/ financial services or insurance industry
- Strong experience in end to end ITIL lifecycle, including Change, Incident, Problem and Request process
- Extensive experience in Service Management. Previous experience in setting up a Service Management function is a plus
- Ability to drive incident solutions and coordinating with both internal stakeholder and 3rd party vendors
- Excellent communication skills with the ability to engage with stakeholders across all levels
- Holds ITIL certification
If you have what it takes, please send your resume to firstname.lastname@example.org or click APPLY NOW. For more information, please visit www.ambition.com.sg.
Data provided is for recruitment purposes only.
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number : R1549163
Regrettably, only shortlisted candidates will be notified.
Ambition not only recruits on behalf of some exceptional companies but due to unprecedented growth, Ambition is also looking for talented individuals to join our fantastic recruitment business. To apply for Ambition's current global opportunities click here.