Service Delivery Manager

Location: Singapore River, Singapore
Contract Type: Permanent
Specialisation: Technology
Salary: S$130000.00 - S$150000.00 per annum
REF: BBBH243357_1596007921

IT Service Delivery Manager wanted for a Global Asset Manager!

  • Leading financial institution
  • Dynamic and collaborative work culture
  • Opportunity to work on interesting projects

Our client is a Global Asset Manager with over 20 years of history and enjoys a strong global presence, with their APAC headquarters based in Singapore.

Due to headcount expansion, they are currently looking for a IT Service Delivery Manager for their technology team. Reporting to the Director, you will be responsible in ensuring all SLAs are met and maintained across all IT functions, including Applications, Infrastructure and Data. You will also act as the main point of contact for all internal stakeholders to help achieve user satisfaction. You will also be the main owner for all Change, Incident, Problem and Request process across the region.

To qualify, you must have the following:

  • Holds at least a bachelor's degree in Computer Engineer or other related fields of study
  • Has at least 5 to 10 plus years of IT Service delivery experience, ideally in the banking/ financial services or insurance industry
  • Strong experience in end to end ITIL lifecycle, including Change, Incident, Problem and Request process
  • Extensive experience in Service Management. Previous experience in setting up a Service Management function is a plus
  • Ability to drive incident solutions and coordinating with both internal stakeholder and 3rd party vendors
  • Excellent communication skills with the ability to engage with stakeholders across all levels
  • Holds ITIL certification

If you have what it takes, please send your resume to daniel.ong@ambition.com.sg or click APPLY NOW. For more information, please visit www.ambition.com.sg.

Data provided is for recruitment purposes only.
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number : R1549163

Regrettably, only shortlisted candidates will be notified.

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