VP Senior Business Analyst (Service Cloud)
Our client is a leading global bank who are currently in the midst of a large-scale automation program within their Institutional Banking business. Due to expansion, they are looking to hire an experienced Business Analyst to focus on their Salesforce Service Cloud implementation and roll-outs.
Reporting to the Lead Business Analyst, you would be responsible to roll out the Client Service Platform across the bank's network while working closely with Business & Technology stakeholders.
- 8+ years' Business Analysis/SME experience in Service Cloud platforms
- Industry experience in Consulting, Banking or Financial Services is preferred
- Experience in analysis, requirement gathering, design and implementation for large-scale project
- Strong understanding of Service Cloud and Community Cloud capabilities, best practices and limitations
- Strong stakeholder management skills across the region & globally
If you are keen to explore this opportunity, please click on APPLY NOW or email your CV to firstname.lastname@example.org
Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1656980
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