One of our client, a dairy company which develops and produces milk powders, milk proteins is looking for a Customer Service, Chinese speaking. You will have the responsibility of order management and maintaining excellent customer service for South East Asia.
Your main responsibilities:
- Process and manage orders end to end from creation of purchase order to delivery of shipment to destination, ensuring timely and accurate transaction/shipment completion
- Monitor and resolve transaction issues. Work with Service Providers to improve turnaround time and service level
- Act as a single point of contact for operational issues and resolutions. Undertake pro-active communication to strengthen business relationship with customers and internal stakeholders
- Participate in cross functional / global initiatives/projects. Perform user acceptance test and/or facilitate regional readiness activities.
- This position works closely with other functional teams and freight/logistics providers for daily operations
- Support the sales team's function especially when the sales persons are travelling
- Support continuous process improvement to deliver the best in class service and solutions.
To qualify, individuals must possess:
- Minimum Diploma, preferably Bachelor Degree, in Supply Chain, Business
- Team player with good communication and negotiation skills, meticulous with eye for details
- Very good level in English and French is a must to liaise with the clients in Africa
- Minimum 4 to 5 years of customer service and sales support
- Strong Experience with Excel
APPLY NOW quoting reference:AS00042284 - email@example.com
Data provided is for recruitment purposes only. Business License Number: 200611680D. EA Registration Number: R1657991
Regrettably, only shortlisted candidates will be notified.
Ambition not only recruits on behalf of some exceptional companies but due to unprecedented growth, Ambition is also looking for talented individuals to join our fantastic recruitment business. To apply for Ambition's current global opportunities click here.