GSOC (Global Support Operation Centre) IT Helpdesk
Our client is a financial market service leader that provide exceptional network solutions and collaboration technology and services to the global markets.
Reporting to the Global Support Senior Manager, you will be responsible for responding to incoming calls and emails from clients, managing incidents through a ticketing system, troubleshooting, documenting incidents and escalating incidents to first level escalation.
To qualify, individuals must possess:
- IT Helpdesk experience
- Knowledgeable in administering ticketing tools
- Basic understand of Networking
- Excellent oral and written communication skills
- CCNA qualification is an added advantage
Contact Vivienne Joon on (65) 6854 5657 or click APPLY NOW quoting reference number JYL 43996
Data provided is for recruitment purposes only.
Business License Number: 200611680D. EA Registration Number: R1764613
Regrettably, only shortlisted candidates will be notified.
Ambition not only recruits on behalf of some exceptional companies but due to unprecedented growth, Ambition is also looking for talented individuals to join our fantastic recruitment business. To apply for Ambition's current global opportunities click here.