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12 Months Call Centre Officer (Govt Sector)

Job description

12 Months Call Centre Officer (Govt Sector)

Job Responsibilities:

  • Answer incoming queries and address in a professional and timely manner
  • Provide accurate and detailed information to customers regarding products and services
  • Resolving customer issues, complaints or concerns with empathy and problem-solving skills
  • Documenting customer interactions and maintaining accurate records in the database
  • Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
  • Adhoc duties as assigned by Supervisor


  • At least 1 year of relevant working experience
  • Able to work independently in a face-paced environment while being a cohesive team member
  • Possess initiative to respond to customer's needs with a commitment towards service excellence
  • Proficient in MS Office applications

Interested applicants please send your resume in MS Words format to and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified
EA Registration Number: R1989696
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

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