Solution Customer Success

What You'll Do

* Lead the Conversation: Engage C-suite and engineering teams, uncover pain points

* Design the Future: Architect end-to-end solutions integrating advanced cooling systems, BMS/EPMS, AI models, and Digital Twin technology.

* Show the Value: Deliver impactful demos, ROI-driven proposals, and proof-of-value that make customers say "yes."

* Be the Expert: Stay ahead of trends-liquid cooling, high-density deployments, sustainability-and share insights through whitepapers and industry forums.

* Collaborate to Win: Work hand-in-hand with Product, Engineering, and Data Science teams to ensure seamless delivery and customer success.

What You Bring

* Experience: 5-10+ years in pre-sales, solution architecture, or engineering for data centers or mission-critical environments.

* Technical Mastery: HVAC systems, CRAC/CRAH, chillers, liquid cooling, BMS/EPMS, and controls logic. Bonus points for CFD simulation and AI optimization know-how.

* Soft Skills: Exceptional communicator, consultative seller, and trusted advisor who thrives in fast-paced, high-growth settings.