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Sr./Customer Service Representative

Job description

My clients are one of the biggest suppliers of Test and Assembly services for a variety of Semiconductor devices. They're looking for a Sr./Customer Service to join their growing team in Singapore.

Key responsibilities:

  • Provide Incoming Dies visibility to the Factory for planning and execution
  • Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements
  • Co-ordinate customers' loading and shipment priority within the Factory
  • Provide instruction to Planning to execute orders and changes in priorities and orders
  • Provide WIP status, ship-out plan and finished good information to customers
  • Brief internal team on changes in flow / process / customer requirements after understanding customers' specs
  • Work with IT to develop reports for customers and maintain the requirements of these reports (eg. WIP, Lot transaction history, finished goods, billing report)
  • Maintain pricing and sales order creation for billing and shipment
  • Host Customer Visits and Quarterly Business Review meetings

Key requirements:

  • Bachelor's / Master's Degree in English, Business Administration, Engineering or related field
  • 2- 4 years' experience in Customer Service or Production Control, Process Engineer / IE
  • Electronics or IC Manufacturing field is preferable
  • Able to bridge between and build up rapport with customer and internal engineering, logistics & planning team
  • Good skill in English for speaking, reading, writing and listening
  • Basic able to work under pressure environment

If you believe you fit the requirements for the role, please click APPLY NOW or you can email your CV to jason.kukreja@ambition.com.sg

Data provided is for recruitment purposes only. Business License Number: 10C5117. EA Registration Number: R21103664. Regrettably, only shortlisted candidates will be notified

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