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Application Analyst (L2-L3 Production Support) -12 months

Job description

Contract Type: 12-month contract
Work Schedule: Monday to Friday, with occasional weekend support (9AM-6 PM). Flexible work-from-home arrangements and time off in lieu available for weekend & PH holiday.

We are seeking a self-driven and motivated Junior Application Analyst to join our team in supporting and enhancing business-critical derivatives trading systems and shared data platforms. This role is ideal for candidates who enjoy hands-on technical work and want to use their experience in Python / Java (advantageous), observability tools, and cloud-based applications in a production-focused environment.

Key Responsibilities

  • Provide Level 2 / Level 3 production support for derivatives trading applications, ensuring high availability, stability, and performance.

  • Investigate and resolve application issues, bugs, and performance bottlenecks in a time-critical trading environment.

  • Apply AI-enabled tools (e.g., anomaly detection, predictive analytics, intelligent monitoring) to proactively identify and mitigate incidents.

  • Perform application recovery, verification, and monitoring, including off-office hours and weekend support as required.

  • Conduct non-functional testing, identifying breakpoints, security vulnerabilities, and application anomalies.

  • Monitor application health and performance using appropriate tools and observability platforms.

  • Automate routine production support tasks using scripting (Python, PowerShell) and AI-enhanced solutions.

  • Collaborate with engineering, infrastructure, and business teams to implement fixes and system improvements.

  • Maintain accurate documentation for support procedures, known issues, and resolutions.

  • Ensure compliance with internal controls and SOPs, including vulnerability remediation, audit evidence extraction, and system hygiene.

Essential Qualifications

  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

  • 3-5 years of experience in software development, system analysis, or application support roles (profiles with 6+ years may be considered overqualified).

  • Proficiency in Java and/or scripting languages (SQL, Python, Shell).

  • Hands-on experience supporting applications on Linux and Windows platforms.

  • Strong verbal and written English communication skills.

  • Production-first mindset with the ability to operate under pressure in a trading environment.

  • Ability to work independently and collaboratively within a team.

  • Advantageous Skills

    Knowledge of derivatives products and trading operations (e.g., FX, Rates, Options, Futures).

    Experience with CI/CD pipelines and DevOps practices.

    Please reach out to co.co@ambition.com.sg with your updated resume and contact details. Incomplete applications may not be considered /Only shortlisted candidates will be contacted.

    Business Registration Number: 200611680D | License Number: 10C5117 | EA Registration Number: R1768258